Maintaining high-performance PLM softwares is a daily task. Our experts are there to solve your day-to-day problems, manage your upgrade requests and even help you launch your new projects.
Our offer is tailored to your needs: from a one-off intervention to the setting up of a dedicated support team, you are free to choose the contract adapted to your business.
Your support challenges
Our support activities
Steering
Let us manage your application maintenance! Our experts take care of your maintenance:
- Stakeholder relations
- Team and skills management
- Continuous improvement of processes and organization
- Monitoring of performance and quality key indicators
- Committee leadership…
Level 2 and 3 support
Trust our specialists to provide the most technical levels of support. Our consultants guarantee the performance of your applications:
- Incidents diagnosis and corrections
- Administration operations and access rights management
- Environment management
- Server monitoring animation
- Documentation update
Developments
Your needs and applications are constantly evolving. To help you stay competitive, we upgrade your systems:
- Facilitation of requirements scoping
- Needs analysis and quotation
- Requests executions
- Environments updates
- Production start-up
- Team training
Projects
We take responsibility for your new projects to help you get the most out of your tools:
- Project portfolio management
- Framing and project management
- Publisher coordination
- Tests and acceptance
- Documentation and training
Our added value
Working with you in a co-design approach is essential to ensure the quality of our services and the success of your projects.
