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Fit Retail is a consulting firm that supports the digital transformation of fashion (luxury and ready-to-wear), retail and cosmetics companies.

Maintaining high-performance PLM softwares is a daily task. Our experts are there to solve your day-to-day problems, manage your upgrade requests and even help you launch your new projects.

Our offer is tailored to your needs: from a one-off intervention to the setting up of a dedicated support team, you are free to choose the contract adapted to your business.

Your support challenges

Ensure rapid response to malfunctions

Guarantee the availability of your tool to maintain the performance of your teams.

Satisfy your business teams

Keep your PLM aligned with the needs and challenges of your business teams.

Talk to a dedicated contact

To ensure continuity of service and tailor-made support

Our support activities


Let us manage your application maintenance! Our experts take care of your maintenance:

  • Stakeholder relations
  • Team and skills management
  • Continuous improvement of processes and organization
  • Monitoring of performance and quality key indicators
  • Committee leadership…
Level 2 and 3 support

Trust our specialists to provide the most technical levels of support. Our consultants guarantee the performance of your applications:

  • Incidents diagnosis and corrections
  • Administration operations and access rights management
  • Environment management
  • Server monitoring animation
  • Documentation update

Your needs and applications are constantly evolving. To help you stay competitive, we upgrade your systems:

  • Facilitation of requirements scoping
  • Needs analysis and quotation
  • Requests executions
  • Environments updates
  • Production start-up
  • Team training

We take responsibility for your new projects to help you get the most out of your tools:

  • Project portfolio management
  • Framing and project management
  • Publisher coordination
  • Tests and acceptance
  • Documentation and training

Our added value

Working with you in a co-design approach is essential to ensure the quality of our services and the success of your projects.

Service continuity

When you call on Fit Retail to manage the maintenance of your PLM software, you can rely on a team of 60 consultants capable of responding to your needs and overcoming any scheduling problems.

A tailor-made offer

From shared support for the tightest budgets to the implementation of a complete system comprising a team of experts, we tailor our offer to your needs.

Proximity with publishers

Since 2018, we've been working in partnership with the PLM market's most recognized publishers, and we exchange ideas with their R&D teams every day.

Consulting for your business teams

Our consultants go beyond solving your problems; they are fully committed to supporting your business teams, advising them and satisfying their needs.

We look forward to starting your new project

Let's take your business to new heights